Cause
Websites are incredibly versatile pieces of software, they can be accessed by anyone, anywhere. But when it comes to accessing a company website from internal networks, there can be a few issues. Internal networks tend to have more security protocols than a regular Internet user, and these can prevent access to certain sites. If a company’s website is unable to be accessed from within their LAN, the cause could be a variety of different issues.
The most common reason for a website to be unable to be accessed from an internal network is due to security protocols that have been put in place by the company. These protocols are designed to protect the company’s data from external threats, but can prevent access to certain sites from within the network. This could be due to the website hosting server being blocked by a firewall or the company’s antivirus software.
Another potential issue is the issue of DNS (Domain Name Service). DNS servers are responsible for translating website names into IP addresses, and if they are not properly configured they can prevent a website from being accessed. This is especially true for websites that have multiple subdomains or have been moved to a new server. If the DNS server is not properly configured, it may not be able to resolve the website’s address.
Finally, the problem may be due to the company’s network being overloaded. If the server that hosts the website is unable to handle the number of requests coming to it, then it may be unable to process any requests at all. This can easily happen if the website is particularly popular or if there is a lot of traffic on the server at any given time.
Investigation
It is important to investigate the issue further when trying to determine why a company website is not accessible from within the LAN. The first step is to make sure the website is still up and running on the public Internet. This can easily be done by running a traceroute or DNS lookup on the website in question. If the website is still accessible from the public Internet, then the issue must lie within the internal network.
The next step is to check the company’s firewall and antivirus settings. Check to see if any of these settings are blocking access to the website in question. If the issue is due to a firewall or antivirus setting, then the problem can usually be resolved by simply adjusting the settings.
Once the firewall settings have been checked, the next step is to examine the company’s DNS server settings. Check to see if the DNS servers are properly configured and if the website in question is listed. If not, then the settings may need to be reconfigured or the website may need to be added manually.
Finally, the issue may be due to the website’s server being overloaded. Check the server’s logs to see if the number of requests coming to it is too high. If this is the case, then the server may need to be upgraded or more resources may need to be allocated.
Solutions
Once the cause of the issue has been determined, the next step is to find a solution. If the issue is due to security settings, then the settings can be adjusted or changed to allow access to the website in question. If the issue is due to DNS settings, then the settings may need to be reconfigured or the website may need to be added manually to the server.
Once the firewall settings and DNS settings have been addressed, the server itself may need to be upgraded or more resources may need to be allocated. This can be done by increasing the server’s RAM or allocating more bandwidth or disk space to the server.
It is also important to consider how the website is hosted. If the website is hosted on a shared server, it may be beneficial to move the website to a dedicated server. This will ensure that the website has the dedicated resources it needs and will not be affected by other websites on the same server.
Finally, it is important to consider the use of caching to reduce the amount of load on the website’s server. Caching can reduce the amount of strain on the server and can help alleviate any issues resulting from too much traffic on the server.
Best Practices
When it comes to ensuring that a website is accessible from within a company’s LAN, there are a few best practices to keep in mind. First and foremost, it is important to have an up-to-date and properly configured firewall and antivirus software in place. This will help prevent access to sites that may otherwise be dangerous or malicious in nature.
Second, it is important to make sure the company’s DNS servers are properly configured and that the website in question is listed. If the DNS server is not properly configured, it may not be able to resolve the website’s address properly.
Third, it is important to upgrade or allocate more resources to the website’s server if it is experiencing a high volume of traffic. This will ensure that the website has the resources it needs to remain available and accessible from within the LAN.
Finally, it is important to consider caching to reduce the amount of load on the server. Caching can help alleviate any issues resulting from too much traffic and can help keep the website running smoothly.
Tools and Platforms
When it comes to troubleshooting a website’s accessibility from an internal network, there are a variety of different tools and platforms available. These tools and platforms can help streamline the process and make troubleshooting much more efficient.
The most important tool is the network monitoring tool. This tool can help monitor a website’s performance and can help detect any issues that may be preventing it from being accessed.
Another useful tool is the website testing tool. This tool can help analyze a website’s performance and can help identify any potential issues with the website’s code or design.
Additionally, there are a variety of platforms available for hosting websites. These platforms can help ensure that a website has the resources it needs to remain available and to ensure that it can be accessed from an internal network.
Finally, there are a variety of firewall and antivirus products available that can help protect a website from malicious attacks. Installing these products can help ensure the security of the network and of the website.
Maintenance
Troubleshooting a website’s accessibility from an internal network can be a time consuming process. But there are several steps that can be taken to ensure that the website remains accessible in the future.
First and foremost, it is important to keep the company’s security settings up-to-date and properly configured. This will help prevent any malicious attacks on the website or on the network.
Second, it is important to keep the company’s DNS servers up-to-date and properly configured. This will ensure that the website can be accessed from an internal network.
Finally, it is important to monitor the server’s performance and to ensure that it has the resources it needs to remain available. If the server is experiencing a high volume of traffic, it may be beneficial to upgrade it or allocate more resources to it.
Conclusion
When it comes to troubleshooting a website’s accessibility from within an internal network, there are a variety of different issues that can be causing the problem. From security settings to DNS settings to server performance, determining the cause of the issue is the first step in finding a solution. Once the cause has been identified, there are a variety of different tools and platforms available to help troubleshoot the issue and ensure that the website remains accessible in the future.
